Personal Delivery
Tags: algemene voorwaarden, duty to inform, general terms and conditions, hoofdregel, informatieplicht, main rule, personal delivery, ter hand stellen, terhandstelling.
An obligation to provide information applies to general terms and conditions: the user of the general terms and conditions must offer the other party a reasonable opportunity to take note of these general terms and conditions.
Main Rule
The main rule here is that the general terms and conditions are made available on time. This means that they are made available physically or that they are sent electronically by e-mail.
Reasonably not Possible
Only if this is not reasonably possible, it can be decided to state that the general terms and conditions are available for inspection (and will be sent on request). This is the case, for example, when contracts are entered into en masse, so that handover cannot be expected from the user. Consider, for example, the purchase of a train ticket or a purchase in a supermarket.
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