The next question is how far the conflict has already developed. After all, a conflict consists of different phases, usually divided into the debate, threat and war. When the phase of the war is involved, the debate often no longer makes sense. If there is debate, war does not always have to be necessary.
Conflict management often requires negotiation – it is usually preferable to look for creative and satisfying solutions for all parties (win-win). Sometimes this is not possible and the procedure to go to court is necessary.
Parties can display different conflict behaviour: conflict warning, conflict-oriented or solution-oriented. For example, some parties always want to be right, or they do not want to admit that they are wrong. Others want to look at things from different angles and can understand the complexity of the dispute. And also others cannot deal with the unpleasant feelings that conflict creates. By analyzing which conflict behaviour the parties display, a strategy can be determined to manage the conflict.
