Lexicon

A service-level agreement (“SLA”) is an agreement that contains agreements between the supplier and the customer of a service. A SLA is often concluded in […]

The service agreement (or assignment agreement) is regulated in Article 7: 400 of the Dutch Civil Code. For more information, see Assignment.

Service is understood to be a non-physical good. When providing services, a supplier provides a specific service to the customer at a specific rate. IT […]

A settlement is a type of contract agreement that ends or prevents a legal dispute. A settlement is sometimes also referred to as an agreement.

Disputes do not always require going to court or arbitration. When the parties reach a solution during the negotiation, the dispute and the solution thereof […]

SLA is short for service – level agreement. For the definition, see service – level agreement.

Software-as-a-Service (SaaS) includes the provision and use of software as an online service. Where software has traditionally been purchased for a one-time fee, the software […]

In some cases, it is possible to claim a sum of money instead of the service to be provided by the other party. This is […]

A summons letter is a letter in which someone is “summoned” to take certain actions. These are often actions concerning the execution of an agreement, […]

The right of suspension means that a debtor can suspend the fulfilment of his obligation until the creditor fulfils his obligation (s). Conditions A suspension […]

A suspensive condition is a condition in an agreement that stipulates that the agreement will only come into effect when a certain (uncertain) event occurs.

A term sheet is a point-by-point overview of the most important conditions of a yet to be concluded business agreement. The purpose of a term […]

‘Termination’ is an act in contract law that aims to end the agreement. There are several ways in which an agreement can be terminated. How […]

In principle, agreements are the basis for long-term cooperation. In some cases, however, something occurs, so that cooperation is no longer desirable and you want […]

If a debtor fails to fulfil his obligations under the agreement (falls short), the creditor can claim compensation (in the event of default), demand (still) […]

Termination is an important aspect of contracts. In the Netherlands, there is contractual freedom. This means that, in principle, everyone is free to determine the […]

If someone delivers service without a legal basis, there is undue payment. The person who has delivered this performance has the right to reclaim or […]

Unjust enrichment is when someone is enriched at the expense of another without a legal basis. The person who has been enriched without a legal […]

An act is unlawful when this act constitutes an infringement of a right, is contrary to a legal obligation or is contrary to what is […]

The wrongful act is an act or omission by which someone unlawfully or improperly harms another. Article 6: 162 of the Dutch Civil Code stipulates […]

If a clause in general terms and conditions is unreasonably onerous, this clause is voidable. Whether a clause is unreasonably onerous depends on the nature […]

An agreement is a multilateral legal act that is in principle form-free (with a few exceptions). In principle, contracts can be concluded on paper, by […]

A legal act that has not been properly concluded is “null and void”. When this is the case is regulated by law. Consequence of Nullity […]