Lexicon

Agile is a way of software development that has grown in popularity in recent years. Agile software development focuses on collaboration between the client and […]

Cloud computing is the purchase of data, services, software, etc. from the cloud. Cloud computing is popular because it is flexible. You can access the […]

In technical terms, a computer program is a collection of instructions that can be executed by a computer. Computer programs are written in a specific […]

It is important for customers that if there is a malfunction with the supplier of a service or if there is a case of bankruptcy, […]

Customization is a product specially developed to the customer’s wishes. In ICT law it is relevant whether something concerns custom work or standard work because […]

Key performance indicators (abbreviated: KPIs) are variables that can be used to measure and analyze essential performance. SLA A good SLA contains service levels associated […]

KPIs is short for Key Performance Indicators. For more information see Key Performance Indicators.

A license agreement is an agreement that grants a right of use to a particular object. Licenses are often granted with regard to for example […]

Open-source software is software whose source code is freely accessible. The software may be freely distributed and anyone may improve or optimize the software. Licenses […]

In addition to, for example, the increasing popularity of SaaS (Software-as-a-Service), the software can also be “just” licensed. Software is not a matter (a physical […]

SaaS is short for Software-as-a-Service. See Software-as-a-Service for the detailed meaning.

A service-level agreement (“SLA”) is an agreement that contains agreements between the supplier and the customer of a service. A SLA is often concluded in […]

SLA is short for service – level agreement. For the definition, see service – level agreement.

The most common way to protect software is through copyright. In addition, in some cases, a patent can be granted on software. Copyright Software is […]

Software-as-a-Service (SaaS) includes the provision and use of software as an online service. Where software has traditionally been purchased for a one-time fee, the software […]

Standard software is software that has not been developed for one specific party and can, therefore, be used by a large group of users. Advantages […]

The Waterfall – method is a classic way of software development that successively goes through different phases of development. Phases The phases that are being […]