Lexicon

The “Internet of Things” (in Dutch: Internet der Dingen) is a network of all kinds of objects that are connected to the Internet (possibly using […]

Key performance indicators (abbreviated: KPIs) are variables that can be used to measure and analyze essential performance. SLA A good SLA contains service levels associated […]

KPIs is short for Key Performance Indicators. For more information see Key Performance Indicators.

According to Section 6: 196c of the Dutch Civil Code, providers can be liable for the information they store. The law distinguishes between the access […]

Defamation is a statement that affects the honour and good name of someone. If this statement is not true (and therefore a lie), it is […]

A license agreement is an agreement that grants a right of use to a particular object. Licenses are often granted with regard to for example […]

Malware is a portmanteau of “malicious” and “software”. Nowadays, malware is the term used as a generic term for viruses, worms and Trojans, among others.

According to the EPV, communication content may only be processed for the provision of a service for which the end-user has given his consent and […]

The principle of net neutrality indicates that internet users should have free access to all information available on the internet. The internet provider should treat […]

The Notice-and-takedown (NTD) procedure is an instrument for internet intermediaries to qualify for non-liability for information from third parties. The intermediary can be held liable […]

The terms offshoring and outsourcing are often used interchangeably, while there is indeed a difference. Offshoring is a form of outsourcing, in which part of […]

Open-source software is software whose source code is freely accessible. The software may be freely distributed and anyone may improve or optimize the software. Licenses […]

Outsourcing is de term die wordt gebruikt wanneer een organisatie een activiteit uitbesteedt aan een derde partij. Met outsourcing in de IT wordt meestal bedoeld het overbrengen van een […]

Consent is defined in the General Data Protection Regulation (GDPR). Previously, the ‘permission’ required that it consist of an expression of will that is free, […]

Personal data is all data that can be used to identify a specific person – directly or indirectly. The clearest personal data is the name […]

The Personal Data Protection Act (Wet bescherming persoonsgegevens – Wbp) regulates how personal data must be handled. The Dutch Data Protection Authority supervises compliance with […]

Phishing is a collective name for digital activities that aim to extract personal information from people. This personal information can be misused for example for […]

Privacy is an important part of ICT law. Personal data is vulnerable to the advent of social media and tracking cookies. Privacy law regulates the […]

‘Privacy Claim Foundation’ (Stichting Privacy Claim) is a foundation that stands up for consumers who are victimised by data breaches. The foundation represents groups of […]

The Privacy Shield entered into force on July 12, 2016, and is an agreement between the European Union and the United States. The subject of […]

If you do not know who the person behind a certain wrongful act is, it is difficult to hold this person liable. Therefore, in some […]

In addition to, for example, the increasing popularity of SaaS (Software-as-a-Service), the software can also be “just” licensed. Software is not a matter (a physical […]

Ransomware is een type malware dat systemen en/of informatie daarop blokkeert en alleen tegen betaling van losgeld toegankelijk maakt.

Rapid Conflict Resolution (RCR) is a service provided by the SGOA. RCR is suitable for (small) IT disputes where a quick solution is required. RCR […]

RCR is short for Rapid Conflict Resolution. For more information, see Rapid Conflict Resolution.